Customer Studies

Receive a ranked and prioritized list of your customers’ wants and needs.

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.

Business Consulting

 

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.

Social Media Research

Alex Stets offers social media benchmarking and shopper experience assessment.

Lifetime Value Analysis

Alex Stets analyzes your data to identify your most valuable customers.

Call Center Review

We evaluate your call center on 98 best practices and recommend improvements.

Competitor Benchmark

Find out how you compare to direct competitors and industry leaders.

A COMPREHENSIVE MENU OF RESEARCH PRODUCTS & SERVICES

Mystery Shopping

Alex Stets uses unbiased third-party shoppers to gather actionable data for you.

Industry Benchmarking

We base our industry benchmark reports on thousands of consumer surveys.